Why You Need To Track Your Car Insurance ClaimTracking a car insurance claim makes you stay updated on the entire process. When you track your claim, for instance, you can:
- Quickly and easily submit any missing information that is slowing the claims process.
- Promptly respond to changes such as initial repair estimates or settlement fees.
- Keep updated on the entire process and ask your auto insurance agent any questions that come up
Information Need During the ProcessIt's important you make necessary updates, create a file with all relevant claim information for a better tracking of your car insurance claim.
RELATED: Hurricane Insurance CoverageIt's necessary that the file contain relevant informations like:
- Policy number.
- Claim number.
- Police reports.
- Auto insurance agent’s name and contact information.
- Contact information of all involved drivers.
- All correspondence and notes of phone conversations about your claim.
- Accident and medical reports.
- Any receipts or bills related to the accident.
- Certified letters from doctors or employers, if applicable.
How You Can Track Car Insurance ClaimYou may choose or prefer to track your claim over the phone or online.
Tracking Via OnlineThis process grant you access to your information anywhere you are, at any time. Furthermore, your auto insurance company may offer additional online tracking services, like
- Signing up for SMS/text messages to alert you to status changes.
- The ability to see photos of your car as it moves through the repair process.
Tracking By PhoneThis is of grate advantage, as you can speak directly to a representative if you have questions about your claim. However, you may be subject to the company’s business hours.
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Mobile Apps for TrackingMost car insurance companies offer mobile apps which you can download to make tracking your claim easier. With the mobile App, you can:
- Check for any updates on your claim.
- Contact your claims representative.
- Provide any additional information, such as: uploading more photos of the accident, get cost of repairs.
- Record voice notes for yourself.
- Receive notifications of updates to your claim.